[Resolved]  Reliance Digital — AC Service not done

Address:New Delhi, Delhi, 110075
Website:RELIANCE DIGITAL

We bought a hitachi ac form relaince. This summer we have called for ac service but everytime a person comes he gives a refrence of some other person...

The customer service people have kept us on hold for 25 mins and then they tell us we will revert to you. And no call is given back.

At the peak of summer season my parnets whho are 72 yr old and 67 yr old are not able to use the ac!! Why is there no action being taken??? Why are the engineers not working on our complaint???
Why are the supervisors harassing us by simply ignoring our repated calls..

There has to be some accountability. Please look into our problem.
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May 23, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Apr 16, 2017
JS Bedi's response
Correct email ID is
tejas.[protected]@gmail.com
Verified Support
Apr 22, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Complaint comments 

Comments

I purchased laptop from reliance digital ambience mall gurugram. My invoice has been forwarded on wrong E mail ID.
My details are
Tejas Singh Bedi
Tejas.[protected]@gmail.com
[protected]

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