[Resolved]  Reliance Digital — cheat and sell display unit and at replacement time provide old manufacturer product

Address:

Reliance Digital, GIP mall, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I had purchased laptop on 9th september and i faced spacebar switch issue and yellow screen issue then after i raise a query on 16th september in reliance store where i purchased and they (Reliance) send laptop to lenovo on 18th or 19th september no changes happen and they provide back with me but no update happen at lenovo care after that visit arrange at my location.

For laptop issue got a call from lenovo, yellow screen issue because my laptop screen configuration is lg so light yellow screen happen but then after that call person told me this is not issue i am agree but then after i told him to spacebar issue in my laptop too, and that call person agree that if spacebar issue available on my laptop on that based my laptop will be replace but our onsite engineer will visit and confirm on that based, lenovo provided doa latter.

Receive doa and then after they are not providing after may manufacture laptop they provide me old manufacturer laptop from january.

6 times store visited for this issue and single time cost for up and down is 400 so total rs. 2400, and some product they provide unnecessary like pain drive, keyboard and mouse, headphone and now they not refund my full money. Or not providing me a latest same version of laptop.