Reliance Digital — Cheated and robbed my money

Address:

1st Floor S. No. 209/4 & 209/B, Budhwarpet Bridge, Kurnool, Andhra Pradesh 518001

Hi there, I purchased samsung 32 inch smart TV three months back from reliance digital, kurnool. At the time of purchase they gave me fake promises for extended Warrenty service. I paid 4k for warrenty extension. Recently tv fell down bcz of the crack caused in the stand as a result tv screen damaged. It's clearly quality issue of the stand. I approached reliance digital and informed everything and they simply escaping by saying they can't help for physical damage. It's not physical damage, it's a quality issue of that product. I asked them I m not getting any help from them so I just want to cancel my extended warrenty service n reverse back my 4k rs. Bcz it's clear that they are not ready to listen customer issue also. I spoke with manager suddu and he is soo rude and he clearly said he don't have trust on customers and he is not here to help customers. I just need my money back and I'm not here to pay money for organization which is not ready to help customers and which is ready to give fake promises for their sales and targets. I really lost trust on reliance and it's products, I want my money back which robbed in the name of warrenty extension.