[Resolved]  Reliance Digital — Complaint related to reliance resq service

Address:Ranga Reddy, Andhra Pradesh, 500049

I purchased lenovo idea 3000 tab from reliance digital 2.5+ years ago along with extended warranty. It is not working due to mother board issues. I handed over it to service executive for repair on 18th dec 2016. He informed that it would repaired with in 20 days of time. But, after doing several followups, he has given it in 1st week of feb and asked me to charge it and check. I checked it and return it back since it was not working.
I continously callling the reliance digital store (Chanda nagar, hyderabad) number[protected] and checking with them, they are telling stories that it would be ready in 1 or 2 days etc. Sometimes, they are not picking calls. I fed up with this and wanted log a complaint against them. Please reach me out my mail id :nagesh. [protected]@gmail.com incase of any other details required.

Thanks,
Satya nageswara rao
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Apr 25, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Apr 25, 2017
Updated by Satya Pabolu
No it is not resolved yet..Reliance Digital Service informed that I would be eligible to take brand new tab which I like to take as it was not able to repaired by them.I have asked them to give new Lenovo P2 mobile which cost around old lenevo tab (14000 INR).After couple of days, they are ready to transfer money instead of giving new mobile.I am continously calling them, but no reply( not picking phone and sometime it is busy) since I don't have time to go relaince digital store madinaguda everyday.
Apr 25, 2017
Updated by Satya Pabolu
Relaince Digital Customer Care Team, Can you please call me @[protected].
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