Reliance Digital — customer service regarding godrej refrigerator

Address:

West Godavari, Andhra Pradesh, 534202

I purchased a godrej double door refrigerator with a capacity of 311 ltrs on 31/08/2018 from reliance digital, bhimavaram, west godavari with tax invoice no: [protected] with technical expert id: 50017506. Since 12th nov 2018 power didnot came to my refrigerator and i lodge a compliant on 12/11/2018. From the service registered a compliant no:[protected] and saying that technician will come with in 2 days. But did not came.
2) again i called on 14/11/2018 to the reliance digital and they said that compliant not received on that day, today we will lodge a compliant and technician will come tomorrow but the next day no technician came and they didnt answer the call.
3) again i called on 15/11/2018 to reliance digital, bhimavarm - they said today technician will come today or monday. But he did not attend.
4) finally 17/11/2018 again i called to reliance digital, bhimavarm - they didnt talk about my previous compliant and again they registered new compliant with ref no: [protected] at 2.00pm. They themsleves cancel my compliant with reason stating that - your compliant is closed because door is locked by 2.30 pm. From bhimavaram to my place of residence will take one and half hour. But they closed my compliant after half an hour. Finally since last 7 days i vexed off with their behaviour and decided to proceed legally.