[Resolved]  Reliance Digital — Defective brand new samsung Note 3 Neo

Address:

Ghaziabad, Uttar Pradesh

Hi, I purchased a brand new Samsung note 3 Neo phone just a week ago from Reliance Digital Express store, RajNagar, Ghaziabad. Since the day i got this, I am getting several issues that one can never expect from a reputed brand name like Samsung! Below, I am listing the BIG ISSUE that I am facing from this so called Samsung Note 3 Neo: There is no IMEI number present in this new phone due to which no call was able to place. This problem stands from day I purchased it. For the resolution of the same, I went to Reliance Digital, Rajnagar. As a resolution they updated an IMEI number to their (or Samsung) database (with a surety that the problem will not occur in future). But the resolution provided by you, worked for only 2-3 days, then-after again same issue stands in front of me. Today, just after a one week of purchase, I am a brand new samsung Note 3 neo owner, by which I can not make any call, also can not use other phone features (due to missing IMEI number). I was on my family holidays and was out of touch with my loved ones due to your stupid phone issue!! You can't imagine, how big problems you had added to my life by selling this defected piece to me. I never expect this from such a reputed brand Reliance!! What the hell is this??? I need my money back.. Get your faulty piece back right now!! -- Thanks Divya Kaura Mobile: 0-[protected]/0-[protected]