[Resolved]  Reliance Digital — defective product supply

Address:

462023

I have purchase 1 no. Samsung 1 ton ac from your bhopal store vide tax invoice no.#[protected], your store deliver mismatch unit which contain out unit of 1ton and internal unit of 1.5 nt. This mismatch come to my knowledge when i requested first time of service of colling. Your technician fill the gas for temprory solutions but my ac not working properly, than i contact to reliance and they have ask me to contact samsung service center. I contact to samsung and when his technical visited he ask me that your unit is mismatch but he again refill gas. Than ac spear water through problem. I again and again contact to samsung and their technical repair 4 time different different type but my ac not working properly and after all they have replaced base of my ac which have no any logo/unit identification. By replace this base my ac look like assembled ac. I have so time contact to your service center but always they promise to resolve my problem within 2 day. They never respond again and when i contact they again repeat the same practice and i m still suffering. I have contact to sri hemant ji service leader bhopal, mr samsuddin ji service head but no solution given since last 3 months. My contact no. [protected]. Amar shugani bhopal