[Resolved]  Reliance Digital — delay in providing services

I had bought a micromax-39 hd led tv-39c2000 from reliance digital (Park square mall-itpl bangalore) with 3 years extended warranty provided by reliance digital on 16 june 2015. The tv display was not working. I raised a complaint in reliance resq to repair the tv on 24.03.2018 (Complaint no: [protected]). The technician checked and replied the part needs to be replaced. They will order the new part from micromax and replace it. One week later the technician called again and said the part is not available. The tv cannot be repaired, you will get the tv insurance money from reliance digital as per the resq plan. Reliance resq promise to resolve the issue within 48 hours, but its been 44days since the complaint is not solved nor i received the insurance money. And overall the customers service people are behaving very rudely whenever i call to get the information about the refund. Reliance digital have made me to take the extended warranty by giving false representation by which they have deceived me and made me to believe that they are pioneer in this field and your service is unmatchable. Kindly request reliance digital to refund the extended warranted money rupees 3667/- payed on 16 june 2015 with interest of 18% per annum and suitable compensation towards the mental agony caused to me at their hands