Reliance Digital — dell laptop operating system crashed

Address:

Kolkata, West Bengal, 700091

I purchesed dell inspiron laptop but within one month operating system crashed so I want replacement or refund amount. Service tag sn . 3YVN142. Serial no.[protected]. Already complaint lodged to dell customer care and Reliance store on 25.09.18. At the time of purchase system was appears slow but store representative told that after updating speed will increase. But problem persisted so again went to store and 2nd time also they updated . Again system was slow so again went to store and 3rd time again they started updating . But after 50% o[censored]pdate suddenly system was crashed . They were unable to open or shut down system properly. Thanks.