[Resolved] Reliance Digital — did not receive cashback

Nandita Ganguly

Address:

Near DPS, behind GEB, 380058

I have purchased a Samsung FF253 lt refrigerator from Reliance store Shahibaug, Ahmedabad on 7th October 2018 using my debit card, but have not received the cash back as promised even after five months. Every time I contact them they ask for my bank statement and ask me to wait for one more month. But till now they have not followed it up. I shall be thankful if you can kindly arrange for my Cashback at your earliest.

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Apr 2, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.