[Resolved]  Reliance Digital / Electrolux — no proper guidance or service

Address:Kolhapur, Maharashtra

No positve response to the query n complaint.
For how many days one has to wait to get a demo? Even customer care has cut the phone from his side without listening. Pl check call from [protected] at 1625 hrs on 3.11.19
Purchased ifb washing machine on 29.10 19.
I was assured of getting installation n demo by thursday or friday. So far no one has turned up.
I feel i did a mistake by doing business with u.
Hope u will respond with a solution.
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Dec 10, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Nov 03, 2019
Updated by walakear
By seeing the response of Reliance Electronics/ Digital., one has to avoid business with them. After a week I got the tele no to contact for service by IFB, whereas I purchased it from SO CALLED SERVICE ORIENTED RELIANCE
Verified Support
Nov 03, 2019
Reliance Digital Customer Care's response
Hi,

We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.
Verified Support
Nov 04, 2019
Reliance Digital Customer Care's response
Your complaint has been registered with us and here is the complaint number[protected] for future reference.
Complaint comments 

Comments

Dear Sir/Madam,

We are very sorry for your inconvenience. Please contact us at[protected] /[protected] or write us at [protected]@ifbglobal.com with your contact details so that we can assist you.

Regards,
IFB Appliances

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