Reliance Digital — im complaining about a reconnect led -42television

Address:Thane, Maharashtra, 400610

I had purchased this television in sept 2013. Back when i made the purchase 3 days later, the tv went off and it was replaced. Today in 2018 the same problem has occurred where the television has just conked off.
In 2013 i made a big mistake by accepting a replacement but instead i should’ve demanded a refund. Which new tv just goes off in 3 days?
Plus today went i contacted resq services, they came to check the television and they demanded a payment of 1200 without even opening or checking the devise.
And the answer i got from them was “ every reliance device gets updated in 5 years “ so this means that your electronic products are only meant to last for 5 years??
Had i known that reliance electronics only last for 5 years i would’ve opted for a different brand of television.
I have been using an lg fridge for 20 + years and it still is in the best condition.
Do you guys think we are fools to keep buying a new television every 5 years?
In this case you guys should stop selling electronics.
What kind of service is this from reliance.
I demand you guys to provide a refund for this bogus device you have sold to us.
Please find attached the bill for the product and also replacement receipt
+1 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4651
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information