Reliance Digital — Improper service | |||||
I, the customer of Reliance Digital Purchased Aquasure Waterpurifier on[protected] having warranty issued by the company till 1year[protected]. Also i had Purchased additional warranty of 2years from Reliance digital[protected] to[protected].The problem was with the display and change of catridge. A person from reliance visited my place on 8th-Jan-2016 and serviced. The problem is not yet sought out. Reliance could have sent a person well capable of solving the issue.The dissapointing factors are that the a product from well recognised company like eureka forbes comes out with so many issues within 1year of purchase, the service is too poor from reliance and the person is not even changing the display when the product is covered under warranty(I have enclosed the copy of my warranty).I insist Reliance to look into this matter and solve it as soon as possible by sending only capable person. Was this information helpful? | |||||
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Reliance Digital customer support has been notified about the posted complaint. | |||||
 9 Comments | |||||
Comments
Dear Nitesh,
Our team has been trying to get in touch with you, however, there was no response. Please share your registered or alternate contact number.
At Your Service,
Reliance Digital
Our team has been trying to get in touch with you, however, there was no response. Please share your registered or alternate contact number.
At Your Service,
Reliance Digital
I request Reliance to not act too smart. A person from Reliance Digital, vikrampuri branch named Kishore([protected]) spoke to me many times and then another executive called me up reporting that they would be visiting my place to uninstall the water purifier and will take it with them for keeping it under their observation for a day. There was no further response showed after the conversation ended up in phone call. When conversations occured many times between me and reliance Now cust.care is acting that they dont have any contact or response.
Nitesh.M
[protected]
Nitesh.M
[protected]
Dear Nitesh,
We are glad to know that your concern has been addressed. Here is the complaint number[protected] for future reference.
At Your Service,
Reliance Digital
We are glad to know that your concern has been addressed. Here is the complaint number[protected] for future reference.
At Your Service,
Reliance Digital
Dear Nitesh,
We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with.
At Your Service,
Reliance Digital
We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with.
At Your Service,
Reliance Digital
The person from Reliance digital had come and serviced the water purifier but still the problem is continuing. The band mode of the purifier is not changing. I Dont know whether its the problem with reliance digital's person who is coming to resolve the issue or with the company(eureka forbes) that has produced a product which is giving these many issues. I have attached the snap of the water purifier and my warranty of it. I demand right action to be taken to solve my issue.
Nitesh.M
[protected]
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Nitesh.M
[protected]
want smaller fit of the same shirt
i purchased 1 shirt 3 days back, but its fitting is not good. want a smaller fit of the same.Washing machine
It's under Amc with respect Q care plan.Sale order no [protected]
Dte of purchase 04.02.2012
Rcp period 04.10.14 till 03.10.2016
Please send Sr enginerrancy at our house immediately.
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We regret the inconvenience you have faced. Our team will contact you and provide necessary assistance.
At Your Service,
Reliance Digital