[Resolved] Reliance Digital — JioFi device | |||||
I bought the Reliance JioFi device for Rs. 2000/- on 07.09.2016 from Reliance Digital Xpress Mini, Dharampura Bazaar Patiala, Punjab. I was assured by the representatives present there that it will be activated by 09.09.2016. I have successfully televerified my device as was told to me by the Reliance representatives after I received SMS from Jio. It is 10.09.2016 today and there is still no signal on the device (RED indication on my JioFi device is appearing continuosly) and I am unable to connect to internet. I have visited the Reliance Store numerous times but they are not at all cooperating to resolve my problem. It has been 4 days and the device is not working till date. I have even emailed to Jio care regarding this but they have responded that "it will take time". I tried calling customer care numerous times but the dial tone keeps going and nobody answers. It feels like I have thrown my hard earned money into a gutter by trusting Reliance. My Reliance Jio Number is [protected]. Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 13, 2016 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you. At Your Service, Reliance Digital | |||||
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