Reliance Digital — laptop repair under reliance resq plan

Address:

603103

I am a reliance digital costomer i have purchased many electronic gadgets from reliance digital. 2 year ago i have purchased a laptop with extended insurance from u. My laptop stopped working and i submitted my laptop to reliance digital (Chennai) on 5/11/2018 as it was under reliance resq plan. They promised that they will delivery the repaired laptop within 2 weeks. Today is 1st of december, i dont have any repairs status update of my laptop many times i had visited to reliance digital store post submitting my laptop to them for repair. At reliance retail limited tech pump tower no.3/62, rajiv gandhi salai, omr road chennai 600119. Store manager states that they r not responsible to deliver repaired laptop on time. And they dont have any status update yet. I am extremely worried and tensed thinking about my laptop. I am studying engineering and i have my project presentations for exam and i need to use my laptop for creating presentation. Store manager was highly disinterested to attend me and listen to my problems. Reliance digital plzzz help my contact no [protected]. Pfb submission receipts