[Resolved] Reliance Digital — lg ac complaints not registered by resq

LGAC-ResQ

from Kolkata, West Bengal

Address:

700157

Registered complaints to ResQ (Reliance Digital Service company) for non-function of LG AC but complaints were not registered. Finally, after lot of hastle even though it was registered it was then cancelled by the customer service saying they don't have technicians available right now. Is this what you get after 5 days of continuous follow up? Also why was the complain cancelled? If there were no technicians available then you should keep the complain open right?

Address: Reliance Digital,
Satyam Tower, Near BP Poddar Institute, Opposite Haldiram VIP Road, Kaikhali, Kolkata, West Bengal 700052

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Sep 4, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We are here to help. Our customer care team will take this on priority. Hence requesting you to kindly share your registered number at http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital