[Resolved]  Reliance Digital — My ac installment is incomplete

Address:Alwar, Rajasthan

I would like to bring in your kind notice that, I had bought hitachi split ac on 21.03.2016 from reliance digital, Bhiwadi . our installation was booked on 05.04.2016 but instalment was done on 06.04.2016 after I called them at least 20 times as they were giving me excuses that assistant is on his way and would reach in half an hour but the whole day he didn't came. At last they came on 06.04.2016 . but whole process was really disappointing .

but then whole installation was not complete, a wiring connection was left,
they told me that they would come next day, but sadly no one came, I again called them and the same excuse was there. I even got the message that my installation was complete, though it was not and I had not signed any document regarding this. then being fed up I wrote a complain on [protected]@resq.in on 08.04.2016 they assured me to resolve my problem but now its 2 days from that resolution, my service request no as sent by reliance digital is [protected] .

I want my ac installed completely, soon. if you break your resolution so easily then you cannot expect a healthy relation with your customer. I express my great disappointment to reliance services and their commitment towards customers.

hoping for a quick action
regards
AJAY AGARWAL
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
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Dear Ajay,

We apologize for the experience and we are glad that we have a chance to change your perception. Our team will assist you and get the issue resolved on priority.

At Your Service,
Reliance Digital

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