[Resolved] Reliance Digital — non resolving the complaint | |||||
My ac of hitachi make which was purchased from reliance digital noida was sent to your authorised workshop at noida sec 63 for repair and was re-installed by your service engineer last week. Since the installation the ac has become noisy and continuously leaking from the front side. I have lodged a complaint at your customer care but there is no response from their side till date. More shockingly and to my surprise the complaint has been closed without resolving the same (Complaint no. [protected]). Today i have tried to contact your customer care no. But it continuously is busy. That is why i have to lodge this complaint here. Was this information helpful? | |||||
May 15, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Apr 07, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Our team tried contacting you, however, was unable to connect. Request you to share your alternate contact number with a suitable time to connect. At Your Service, Reliance Digital | |||||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Apologies for the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that our team can assist you better.
Regards,
Team Hitachi