Reliance Digital — Not providing a refund on termination of service | |||
I own a reliance digital tv set top box and my account number is[protected]. I had dropped an email to [protected]@reliancedigitaltv.com for termination of service on 4th june. At that time, my account had a balance of rs.156 and due to auto debit functionality of my bank, rs.400 got deducted. I am unable to understand why such a big company like reliance is doing suchc a fraud. Highly unexpected. I need refund of my money asap. Was this information helpful? | |||
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Reliance Digital customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Dear Customer,
As per the telephonic conversation, we understand that all queries are answered as per your satisfaction.
Regards,
Reliance Communications
As per the telephonic conversation, we understand that all queries are answered as per your satisfaction.
Regards,
Reliance Communications
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications