[Resolved]  Reliance Digital — purchase of hp laptop

Address:

Pune, Maharashtra

On[protected] i had purchased a hp laptop from reliance digital phoenix market city, viman nagar, pune. The laptop had some fault so i got a replacement letter from the service center. When returning the laptop, for another piece on[protected], the deduction were not done in a proper way. When asked about the discounts they said that as it is a replacement so the discount is not given. Its only valid on a new purchase. M i purcasing an old piece of laptop? So why the discount is not levied on my piece. Or is it because i had paid the amount to reliance, so they were dictating on their terms? Also when refunding the remaining amount as in form of gift card, the amount refunded was lower than the original amount to be refunded (Which includes the discount price).
The staff who sold me the laptop was like, his liability was only till i paid the amount in the counter.
Never have i faced this in reliance.
Please see to it that my remaining amount of the discount is also refunded to me as soon as possible.