[Resolved]  Reliance Digital — Refund from Reliance digital

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	www.reliancedigital.in

I had purchased an IFB(7kgs) machine from Reliance digital(GIP, Noida) on 5th feb 2017.Regd mob no: [protected]
On the very day, they called me up and said that the same is out of stock and they will deliver it to me in a couple of days.Despite of continuous follow ups, they did not sent me the machine for a week. Finally i had to ask the customer care person(Raghuveer/Raghuvendra) to cancel the order and process the refund ASAP.I had to buy the machine from Vijay sales then.
On 18th feb, I visited the store because i had not received the refund till then.They said that since the guy(Raghuveer/Raghuvendra) was a NEW joinee.. he did not process the refund properly.My refund was initiated on 19th feb 2017..ID: 4586312.
This is so ridiculous on Reliance's part. Wasting customer's time and money.
I want the complaint department to provide me the refund ASAP and a strict acton against such Employees.

Kritika Bhargava
[protected]