[Resolved]  Reliance Digital — regarding the samsung ac

Address:

500090

Dear reliance,

I am facing lot of problems with your technician,
I purchased the samsung ac from reliance [protected]@kukatpally, hyderabad on 21st of apr
When i was purchased i explained every thing about the urgency (Because of my uncles health issue) of ac installation to shop executive, i am paying around 6000 per day in hospital because of no ac in my room.

But he didn't came to install the ac with in the urgency period and he came on monday and the technician said it is very difficult to install the ac but after the conversation with him he is expecting some money for installation. As per the rules no need to pay the money for installation.

That time i need emergency so paid the money for installation (2500/-) and he is asking more than what we given. One day i went to office and he came to my home directly and went to bed room while my family members are busy with their works which is embarrassing to me by doing like this and he took the ac remote with him.

I dont how kind of service it is??? The way of treating to the customers is mandatory in business aspects and i am fully unsatisfied with the service and all.

Mean while i approached to customer care and it is worst to speak with them as they are disconnecting the call while speaking and holding the call for long while.

I never faced with this issue from others. I will give 1 out of 10 rating with service.

Thanks &rgerads
Surendra. M
[protected]