Reliance Digital — reliance digital - fridge delivery issue

 
1 Review
Balanagar Hyderabad, Hyderabad, Telangana, India
 koteswara on Jan 21, 2020
Hi
I bought samsung refrigerator at balanagar reliance show room.
They told the product is a display piece so getting much discount, we will delivery the product with care and do a bubble wrap while delivery. I thought they are taking utmost care but the delivery is not happened in the way they told.

The wheels of fridge are broken and not sure how much inside was damaged, also the samsung box is not there and also the samsung manuals or samsung warranty is not provided.
I raised the complaint but no proper reply.
Cheating with false info and they only concentrating on sales not on customer satisfaction.
I want my money back or i need samsung manuals and warranty card and first hand product not like this one.

Complaint Status


[Jan 21, 2020] Reliance Digital customer support has been notified about the posted complaint.
Updated by koteswara, Jan 27, 2020
No resolution yet.
Updated by koteswara, Feb 09, 2020
Even today i observed that they did not provided all the parts .
Very upset with reliance digital
Guys, please don't buy appliances from reliance store.
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    Reliance Digital - reliance digital - fridge delivery issue