Reliance Digital — reliance digital - panasonic ac purchase - chennai tambaram mudichur branch

Address:

Reliance Digital, No.1, Ground and First Floor, Mudichur Rd, Bharathi Nagar, Tambaram, Chennai, Tamil Nadu 600063, PH: 044-22760730/40

Reliance is one of the indian wide company but customer satisfaction is the very worst service. It's regretted to inform you that i have purchased one ton panasonic ac on 14/03/20 (Before covid-19 lockdown) from reliance digital mudichur tambaram branch chennai.ac installed on 17/3/20 but there's no cooling (Fan only running) came from the day of installation, immediately a complaint raised in person at your showroom on 18/3/20 and there is a response from you. During the lockdown period again raised a complaint on 11/5/20 and also panasonic company customer care services. There's no fruitful response from you and also panasonic company, no one technician and service engineer not attend the complaint. Again directly came your office on 23/5/20 complaint raised by your staff by name sunitha (Store support person) promised that 26/5/20 complaint will be attended. There is no technician came and daily we are calling to reliance digital store the above-said staff there is no technician come to attend the service complaint about the past 78 days (2.5 months). The purchase of ac purpose not fulfilled in my family and we have babies and kids, in summer how can we there in a hot room. I have also complained in consumer forum and toll-free number every call and your messages are taking a print out and recorded. I have to complain in your reliance digital la portal too. I request you to once again to take the necessary action to solve the complaint immediately.

Purchase details:
Product name: panasonic 1 ton inverter ac - zu12wkyf
Purchased date: 14th march 2020 (Before covid-19 lockdown)
Product price: rs. 34140.50
Store address: reliance digital, no.1, ground and first floor, mudichur rd, bharathi nagar, tambaram, chennai, tamil nadu 600063, ph:[protected]/40
Tech expert id: 60421910

Very very worst service from reliance digital mudichur tambaram branch chennai.