[Resolved]  Reliance Digital — Reliance jio sim not activated

Address:

411015

I got a reliance jio sim on 31/8/2016, Maharashtra.I submitted my passport as an identity proof. He said that it will take 3-4 days to activate the sim. But now I have been waiting for more than a week and still i don't see any sign of activation.I haven't even got even 1 message from them. I have also tried to reach the customer care many times but that is of no use. I went to the store many times but they don't have any clue where my form is, They simply say It must be in data pending. I tried to call the customer care thrice and after waiting for whole 1 and a half hour I was lucky enough to connect twice. First time they gave me a complaint no. and said it would be resolved in 2 days. But it has been 4 days since he said that. Second time she wasn't able to check any info as apparently there servers were down. I tried to reach them on twitter but there they simply tweet back the automated responses and don't even try to contact you further. So this is my last resort. Hopefully the issue will be resolved soon.

jio number: [protected],
complaint number: SR0000001ASEV
Alternate number: [protected]
Store Details: Digital Xpress mini, Shop No. 17, Jai Ganesh Vishwa, Airport Road, Vishrantwadi, Pune 411015, Maharashtra

Thanks,
Vishal Kumar Singh