Reliance Digital + Reliance Resq — Poor/No Service

Address:

Mumbai City, Maharashtra

We bought 2 Hitachi AC's from Reliance Digital shop in Lokhandwala complex. Hitachi AC's behaved like second hand AC's. In the first 3 months we had to fill gas for a new AC. We bought 2 years extended warranty giving us a coverage of total of 3 years. Reliance Resq never met with their service committments. Even if we had to call them and remind them to come for service, they did not. On the contrary they tell us that our service contract is over. They have outsourced the servicing job to some other agency who are equally bad in service. I feel the whole system is dead. Reliance should shut their shop if they cannot take of after sales