[Resolved] Reliance Digital — Samsung refrigerator ff 251 l rt28k3083sp/s9

Keshvendra

from Jabalpur, Madhya Pradesh

Address:	Jabalpur, Madhya Pradesh, 482001
Website:	Reliance Digital

Sir.
I have booked Samsung Refrigerator FF 251 L RT28K3083SP/S9 from Jabalpur on Aug 8, 2016. Full payment was made through SBI- Card.The fridge was delivered on Aug 14, 2016. It came to my notice that RG has offers15% cash back on purchases above Rs 6000 plus additional 5% cash back vouchers for payment made by cards.
In view of above I am entitled for cashback and cashback vouchers.When i contacted store they informed that the offer was only for purchase on 14th and 15th August. This fact is contrary to the conditions stipulated in the offer without any specific start date.
I look forward for redressal of the complaint by awarding cashback and vouchers.
Token No.[protected]
kpchaturvedi mail [protected]@rediffmail.com

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Sep 19, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

The 15% cashback offer was only valid on 14th and 15th of August (Independence Day Offers)

At Your Service,
Reliance Digital