[Resolved]  Reliance Digital — Split A.C. not working

Address:

Hyderabad, Andhra Pradesh, 500076

Dear Sir,

I Mr. K V DURGA PRASAD, purchased Volts Split A.C on 18.02.2015 at your Reliance retail stores,
Nacharam.The model was 183 Dya Sl. No. 4511745F14E005128.

Now the problems is A.C is not working and not getting Cool even it is in 17 degrees temp.
for that I called Reliance Technician to check and found that cooling gas was empty
It was very surprising that how gas will be empty in 08 months after purchasing.

I am suspecting that either defect in product Manufacturing or installation problem.

For that I am Speeking every day the customer care excutivive toll free no.[protected] they said that we rectifying we send the our technician but non of techinician has came to rectify even I am giving mails every day for the same but they are not initiated to rectify for the same.

If you are help me in this matter that will be very help to me.

thanks and regards,
PRASAD.