Reliance Digital Tv — Charging service request without attending to problem

Address:632406

My service request no:[protected]. The service person didn't come. Finally I myself checked the connector in the dish on the terrace. Finally I m seeing tv after 1 week. Now u have deducted the service charge from my account. You didn't delay a minute in charging service amount but that too without doing anything. Without your person visiting how can you levy service charge to me. Is this the way u operate. I am trying your toll free no for the last 1 hour to tell you this. Unable to contact you. very frustrating. You have the the most disgusting & lousiest customer service toll free no. I m using your dish tv for the last 10 years. Unfortunately, I have already taken 1 more year subscription. What you are doing is day light robbery. If we have to contact your customer service, then be prepared to waste atleast 1 hour. Kindly do the needful.
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Reliance BigTV customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We regret for the inconvenience caused to you.

We have registered your complaint, vide Service Request ID[protected] and it will be resolved within 72 hours. We request you to co-operate with us.

Regards,

Customer Care
Reliance Digital TV

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