[Resolved] Reliance Digital — voltas ac-installation | |
I bought voltas air conditioner from reliance digital day before yesterday. The delivery guy denied to deliver ac in evening between 7pm-8pm. Thier i got help from jio store sec 31 gurgaon executive, he said we are getting this ac delivered at our store & in evening we’ll deliver it to you. I got it in the evening. Today i didn’t got call from any of your executive for installation. At the end in evening around 6:30pm i called your customer care to ask them to do the same. After lots of request 02 guys came at 8:45pm. They were unable to install my ac due to lesser equipments. After that 02 more guys came & same happened. They were also unable to install. After that they told me that yes we can do but it will be charged to you. Seriously, pathetic service. Why would i pay more money inspite of i have already paid. Then these guys said return this and buy split ac. Seriously, i thought if these guys can not install. Then what will they do after sale service. I hope somebody could help me out. Harshil. [protected]@gmail.com Was this information helpful? | |
Jun 4, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Apr 26, 2018 Reliance Digital Customer Care's response Dear Valued Customer, With regards to your complaint, please be informed that we are working on your complaint number:[protected] and will get back to you with an update soon. At Your Service, Reliance Digital | |
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