[Resolved]  Reliance Digital — washing machine fixing

Address:Mysore, Karnataka, 570016
Website:www.consumercomplaints.in

I have bought the samsung 7kg washing machine. Where i was told that all the fixing is done by the technician coming at ur door step. The technician who came to fix it left the machine unfixed as he don't do fixing. And now left the machine to be fixed on my risk.

Now they left the product at my risk. Which lefts the company at a bad service mark by changing the words.

Customers need to carry a recording devices while purchasing the products.

Which is insane and humiliating.
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Sep 30, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Aug 21, 2017
Updated by Nirmala Didla
Even i received a message stating my service request has been completed. With doing any.

Aug 21, 2017
Updated by Nirmala Didla
My invoice

Aug 21, 2017
Updated by Nirmala Didla
Invoice

Verified Support
Aug 21, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital
Verified Support
Aug 26, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
Complaint comments 

Comments

Reliance digital Civil line Allahabad services are very poor. I have been purchased one HP laptop through reliance digital.
Reliance Digital Customer Care's response, Aug 21, 2017
Verified Support
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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