Reliance Fresh — 2 times rs.510 debited from card no 622xx8960 on 07/01/2017 for single purchase.

gotla

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	www.consumercomplaints.in/new_complaint

To day on 07/01/2017 i went to purchase some vegetable items and stationery to reliance fresh, jp nagar, 1st phase, near sarakki, bangalore.in cash counter when i given my sbi debit card for settlement of bill and he swiped my card and returned it me back but again he asked me the card and swiped again. He replied me that first transaction he made cancelled. But after some time mobile allred came that two time amount debited from my account.
So, i request you to credit rs. 510 in my account within immediate effect. This is for favour of your information and necessary action.

1st time
Card no - 622xx8960, pos - [protected], txn #145753, rs510

2nd time
Card no - 622xx8960, pos - 02m[protected], txn #[protected], rs 510

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Comments

Aishwary Kumar

from Jamnagar, Gujarat

Hi, I made purchases worth Rs. 838 in Reliance Fresh, Ahmedabad. The amount was deducted thrice. Please help me in resolving the issue and refund me the money. The incident happened on 21st December, 2016 at Prahlad nagar Branch, Ahmedabad, Gujarat.

jonathan4mi

Hi,

Even I encountered the same issue with Reliance Mart Chennai Nagelkeni Pallavaram and in the process of chasing both the store and bank to get the refund. You may write / call the customer care directly and resolve the issue.

Phone:[protected]

Email ids: [protected]@reliancefreshdirect.com / red.[protected]@ril.com

Regards,
Jonathan