Reliance Fresh — debited amount but not credit

Address:

Suryarao peta, 5th number road, near pushpa hotel centre, vijayawada., 520002

I suresh babu gopi i purchased and paid through google pay.. My amount debited but due to irresponsible services of reliance. I again pay the amount. If there any issue in these service then why online payment service given...
So kindly action on it and as quickly as refund my debited amount. And i registered a complain so many times and i reported to executives but no response still i am waiting for response last 20 days.

Therefore i shall be grateful to you..