Reliance Fresh — Extra payment cut from debit card in dec 2016

In dec 2016, i did shopping at reliance fresh & swiped debit card. Due to machine problem it needed to swipe twice as first transaction was not thru... After some time both transaction got sucessful message.
Complaint lodged at sbi & reliance fresh
Both bank & reliance fresh are telling it is not there fault & i am not getting my money back from any of these debiter... Till date both are claiming it is not there fault.
Amt excess debitted is 97.37.

Kindly intervene & arrange to resolve this complaint.

Pl help
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Iam shoping from 10.05.17, shoping purchase value 439.00 rupees, iam pay to ru pay debit card from andhra bank, card swiping amound 439 ruppes depid from reliance resh account but paper print not working, sales person amount not depid nu cheeting pantraru, iam complaint manager not response, very worst sheeting beema nagar branch sheeting branch,

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