Reliance Fresh — Forgotten Two Items at Stores

Team, on 18th july 2020 at 1600 hours approx went to reliance fresh stores prashanthi nagar uppal, hyderabad. Purchased items worth rs.1079.16/-. Forgotten two items of balaji chakodi 150gms at the stores. Only 2 nos of the item are available at the stores

After coming home checked the items and observed the missing items. Immediately went to the stores and informed the stores security team on the same. Checked the items are back at the location where i picked earlier. Informed the stores team to check the stock of the item and based on that you can update me. They updated that stores incharge is not available and check the cctv footage and update me by 19th july 2020 evening. But, so far no one has called me.

Post covid pandemic, i am going out only 10 days once to purchase grocery and vegetable items only.

It's not about the item cost but response to the customer is the value added service of any stores. Hope you understood and respond to the query at the earliest.

Regards,
Ravi babu
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