Reliance Fresh — My amount debited from UPI paytm

Address:

Kolar road bhopal

I purchased some product from reliance fresh kolar road bhopal amount 259.59 rs I paid from my paytm UPI but amount deduct from my acoubt but bill not generate executive said u have to pay cash so I gave cash but my debited amount when will returned I complaint to reliance executive he received complaint but not given complaint number