Reliance Fresh — Refund of money

Address:560078
Website:www.relianceretail.com

I have done a shopping of 1985.88 from one of your outlet and i was asked to pay through jio money as 10% cashback offer was there. But when i did my transaction i got failed and money got deducted from my jio account. Still the manager of the store asked me to do the payment again through debit card and i did so. I have paid the money twice to the store and the manager of the store told me that the 1st transaction will be refunded as my jio money cash within the next 24 hours. But itz been more than 20 days i have not received the money.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Reliance Fresh customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Even I encountered the same issue with Reliance Mart Chennai Nagelkeni Pallavaram and in the process of chasing both the store and bank to get the refund. You may write / call the customer care directly and resolve the issue.

Phone:[protected]

Email ids: [protected]@reliancefreshdirect.com / red.[protected]@ril.com

Regards,
Jonathan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Fresh
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    2149
    Pending
    0
    Resolved
    538
    Reliance Fresh Phone
    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Reliance Fresh contact information