Reliance Fresh — reliance retail-not refund issue.

Address:

Raigad, Maharashtra, 410206

I am regular customer of Reliance fresh-old panvel, on dated 17.07.17 I had purchase grocery items of total amount Rs 669.42 through QR trasaction -HDFC -payzapp app. approved code QQ0444 & receiving ref code[protected] .
Above transaction my HDFC payment app is showing succesful payment, Reliance retail had denied of payment receipt. so i had repay again the same amount.
Now the issue is about refund which is i am not getting any response fro Reliance Retail- old panvel.