Reliance Fresh — staff's behaviour

Diali

from Kolkata, West Bengal

Address:

19B, G.T. Road, Uttarpara, Hooghly, Hooghly, West Bengal, 712232

I am dr dipak kumar kundu residing at top floor of ganga greens of 19b, g. T. Road, uttarpara hooghly just above the reliance fresh. Today i went to buy few products at the store with a bag in front of the security guard. I took a hand basket for keeping goods. But unfortunately the staff at the cash counter charged me that why have i entered with my personal bag and did not show the guard. I have a status and prestige in the locality. I told him that i do not know the rule and it is the duty of your security guard to tell the customer for searching the belongings before entered into the store. I told the staff i will complain against you and in reply he told me o. K you may complain because i do not bother about this.
Look i have many option to buy goods here. You should know in our complex there is more super market and besides it there is easy day club. So why should i go to reliance fresh.
I also do not bother about the marketing in the reliance fresh. I almost regularly buy products either in the more super market or easy day club or reliance. So if one is out of listed then no problem will be arisen..

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Reliance Fresh customer support has been notified about the posted complaint.

Dec 19, 2019

Updated by Diali I am Dr Dipak Kumar Kundu residing at top floor of Ganga Greens of 19B, G.T. Road, Uttarpara Hooghly just above the Reliance Fresh. Today I went to buy few products at the Store at 6.25 p.m with a bag in front of the Security Guard openly showing my bag. I took a hand basket for keeping goods and at that time two staff also guided me for selecting products. But unfortunately the staff at the cash counter charged me that why have I entered with my personal bag and did not show the guard. I have a status and prestige in the locality. I told him that I do not know the rule and it is the duty of Your security guard to tell the customer for searching the belongings before entered into the Store. I told the staff I will complain against you and in reply he told me o.k you may complain because I do not bother about this.
Look I have many option to buy goods here. You should know in our complex there is More Super Market and besides it there is Easy Day Club. So why should I go to Reliance Fresh.
I also do not bother about the marketing in the Reliance Fresh. I almost regularly buy products either in the More Super Market or Easy Day Club or Reliance. So if one is out of listed then no problem will be arisen..