Reliance Industries — refund of deposit given as advance for jio phones

Address:

Varanasi, Uttar Pradesh, 221001

We are having FIVE reliance jio connections in the name of Notional Chemical & dyes co. D-43/22, Sadanand Bazar, Ramapura, Varanasi - 221001 and we deposited advance of Rs.4500 on[protected] vide NEFT No.CR-N[protected] through HDFC Bank Ltd., Rathyatra Crossing Branch, Varanasi on account of Jio Phone supply. The order was booked through your employee Mr. Puneet Mishra.

After waiting for 6 months and frantic pursuatation through your employee Mr. Puneet Mishra no phone was delivered as a result we have to purchase Jio phone from the market at high price. Your employee Mr. Puneet Mishra told us that you have to buy 10 telephone sets instead of 3 set for which we have given deposit a condition which was never told to us at the time of booking and depositing money. In fact he started black mailing us that your money will not be refunded unless you buy 10 sets which was not required by us.

We have requested many times since last more than 6 months to refund the money back to us but all the time he was giving evasive reply.

Our account no. with you is[protected] and we have paid Rs.2000 security deposit and our GST Registration No. is 09AABHD2065F1ZN.

Please arrange to refund our money Rs. 4500.00 immediately which was deposited on[protected].

Our account details are as under : HDFC Bank Ltd.Rathyatra Crossing Branch, Varanasi -

A/c Number :[protected], IFSC Code : HDFC0000220

Your kind cooperation will be highly appreciated.

For Notional chemical & dyes co.

D.R.Bhansali

Authorised Signatory