Reliance Jio Infocomm — Recharge successful from paytm but still not get jio prime membership

baljeetsingh124124

from Mumbai, Maharashtra

Address:

Hanumangarh, Rajasthan

Hello sir i recharge of 99 from reliance my jio apps using paytm service for jio prime membership ..from my account 99 balance deducted and also i receive that 99 balance paid to billdeskutil.with wallet tx no [protected]...on 30march at 7:17pm..
I Complaint about it to paytm to also ..
From paytm they response well
They call me in morning 31march and mail also about it and said that from paytm side recharge is successful..
You should concern with jio about it this issue.
I hav already also Complaint to jio customer care about it ..with my complaints no
SR000007P4DM..
But i stil not get any resolve to my problem..and today is last day of recharge..i don't know what i do.
This is unfair
I want plz see on my issue as soon as.
Thx
My jio no [protected]
Thx
Baljeet singh

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 01, 2017

Updated by baljeetsingh124124 Hello sir ..
I m very sad and feeling poor
I Complaint against the recharge in jio
With service request..
SR000007P4DM
I try call at least 50-60 times now they not picking my phone..
And my service request SR000007P4DM
Closed by them without any contact and call with me..
I don't know what i do ..
Plz help me
I want my money refund or
Service which for i paid money
I will wait for your response
Thx baljeet