Reliance Jio — Poor service

Address:560068
Website:www.Reliance jio.com

I purchased lyf and reliance jio sim from reliance digital housar road banglore on 19 july noon. I was told the sim will get activated within few hours.
Till date it has not happened.
On calling reliance digital they say there work is to sell and had forwarded my papers.
I fell cheated by these people. If this is there behavior before commercial launch than what will happen later.
I will now never ever go for reliance jio.
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Dear Valued Customer,

Apologies for the inconvenience caused. For Jio sim activation, request you to call on[protected] and our team will assist you.

At Your Service,
Reliance Digital
Called the above number twice once in morning for 15 minutes and just now for more than 20 minutes.
[protected] is my reliance Jio sim number please activate it today is the fourth day.
I had to purchase 2 more phones for my wife and daughter but sorry to say I will never buy anything from reliance digital because for last four days I am feeling cheated.
Pls don't reply my complaint but activatey sim.
Last evening at 9:15 pm from[protected] telling me he was from reliance Jio and my sim will get activated today but till now it has not.today is 6th day hope now it will get activated today .
got an preview offer on my new Samsung galaxy note 5 mobile and when I accepted the offer a barcode is saved in my mobile with instruction to carry a id proof and address proof (Adhar Card as accepted proof) to visit the nearest store. I visited the reliance express mini at Sector 32, chandigarh, they told to bring a printout of barcode whereas nothing was mentioned in jio app. Also they said to bring original Adhar Card for verification, I try to conveince a lot that this E Adhar Card Print and is equally valid as original. This is as good as original but they haven't time to understand or hear and given their senior no. [protected]. I called in many times but every time he didn't reply.

Very very poor service and untrained and unprofessional staff. I'll never visit the reliance stores again in future. Same conditions as were in earlier Reliance Webworlds. Very untrained staff.

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    Reliance Jio Infocomm Phone
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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