Reliance Life Insurance — complaints of forgery by reliance insurance agents.

Address:

12/189, Sri Ram Nagar, Chettipalayam Road, Podanur, Coimbatore 641023, 641023

I am dr. P. T. Saleendran, working in abroad from 2013 and i had health and wealth policy for more than 15 years. By december 2017 two people (Mr. G. Samaresan and mr. Sakeer ali) introducing themselves as the branch managers of reliance nippon life insurance company limited, no.965, 2nd floor, harita center, sony world building, avinashi road, lakshmi mills, coimbatore 641 037, contacted by wife at my home and said that the policy plan - health and wealth policy is about to close and requested to change over to a new policy plan - reliance easy care fixed benefit plan – single. My wife who is less educated and innocent was carried aways by the words of the agents. Thereafter they made many calls from the branch office and contacted by wife in person bringing the documents and other procedure. They said that the amount accumulated in the health and wealth policy will be used to pay the premium new policy and requested for a singed blank cheque (As they were not aware of the exact amount), adar card copy, bank account details, photos etc. As the bank account is a joint account, my wife gave the signed cheque and all requested documents. Within few days they credited the amount in my account and they debited the whole amount.
Within few months, we received three document and my wife was under the notation that the documents were related to new policy reliance easy care fixed benefit plan – single. Very recently people from coimbatore branch office called though telephone and also came in person to my home asked to pay a premium of rs. 98007.64 every year for about 10 years which is not affordable by me. We were shocked and verified the documents. It was found that one of the documents were reliance fixed savings, which we were totally unaware. All the signature in the documents were fake. None of the signature in the documents were mine nor my wife’s. The agents of your company has put our signature by themselves. I have never seen the agents in person so far. I never expected this type of act from a reliance office. All these happened when i was not in india. I left india by 20th september 2016 and i arrived india only after january 20, 2017. (Herewith enclosing the dates in my passport as a proof). All these had happened during these time. I contacted the local reliance branch of coimbatore and explained in details about this cheating. I have given a complaints to them and they requested me file a complaint in the customer care office. I humbly request you to action against those involved in this deceitful act and to cancel the reliance fixed savings policy and to return my money at an earliest. I have not given any police complaint as this may spoil your organizations reputation.
I have already submitted a complaint at coimbatore branch in person. Herewith enclosing the copy of it.
Thanking you
Dr. P. T. Saleendran