Reliance Retail Limited — Sony 40w700c television

Address:

Hyderabad, Andhra Pradesh, 500003

Hi
I have purchased a sony 40w700c television on 8th april 2016 from reliance digital store in secundrabad (Door no :9-1-165, 166 &166 amsri faust, s. D road, beside hotel basera, secundrabad-500003)
After the television was installed the hdmi ports were not working so i registered the complaint in sony customer care (No[protected] on 18th april 2016, as i was not in town the complaint got cancelled. But in few days a technician from reliance came in and after inspecting the television he said the hdmi ports are not working and he make a note of the complaint in his books and asked me to register another complaint to ensure a technician from sony should visit. I registered another complaint on 25th april 2016 (No.[protected]. The technician came and he resolved it saying the hdmi wire was loose. But after the technician left the problem in the hdmi ports started again, then i registered another complaint[protected]. The technician visited my home and he said there is a problem in hdmi port and he need to unscrew my tv and get it corrected which i refused as i have bought a new television which was not 1 month old and there was a problem from the very first day of installation. Now sony and reliance digital both have refused to replace the television.
I am attaching the bill copy and delivery note