[Resolved]  Reliance Retail — Samsung AC compresser not working - to be replace - reg

Address:Madurai, Tamil Nadu

I purchased a samsung split AC model no. AR18HC3UXNB on 17.01.2015 on offer price in Reliance Retail Limited, Kamaraj Salai, Madurai - 625 001 and the same was delivered on 18.01.2015. on 19.01.2015, the technician came to install the AC. on checking, the compresser in outer unit is not working. i carried to the knowledge of the manager of this reliance retail. but the manager asked me to get another unit with some extra payment. why i have to pay extra for replacement. i hereby requested that the outer unit may please be replaced without any extra payment. i hope it will be done in your esteemed concern. i expected a favourable reply thanking you, with regards, K.S. RAMLAL
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear RAMLAL K S,
We apologize for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. Our team will get back to you shortly and provide required assistance.
Warm Regards,
Reliance Digital
Dear RAMLAL K S,
Thank you for sharing your contact details with us and our team will soon connect with you.
Warm Regards,
Reliance Digital
Dear RAMLAL K S,
We believe our team has got in touch with you and your concerns have been addressed. Do let us know if there is anything else we can help you.
Warm Regards,
Reliance Digital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    622
    Pending
    0
    Resolved
    155
    Reliance Industries Phone
    +91 11 4356 1601
    +91 22 2278 5000 [Reliance Industries]
    +91 22 4477 0000
    Reliance Industries Address
    Maker Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Reliance Industries contact information