Reliance TV — Recharging of big tv

Address:Bharuch, Gujarat, 392001

Sir,
My customer care no is[protected] My Request No.[protected]
I have paid Rs.240/- on 21 st Feb.2016 on account of Recharge of my Old Big tv connection.Due to long gap my connection was suspended.So I requested to Reliance Customer care service in charge to Recharge or restart my Big tv cable connection, I told them that I am ready to pay any charge to restart my Big tv cable connection.
On 28/02/2016 there was a call from representative(a lady) of Reliance customer care service that their Engineer will come on 29/02/2016 to start/recharge your Big tv connection, but no one has come till today.When ever I complain for recharge or start connection, representative of Reliance customer care service never give proper attentions.
Please help me in this matter and do needful so I can get my money back
From MYPATEL
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Reliance BigTV customer support has been notified about the posted complaint.
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Dear Mohmed,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We regret for the inconvenience caused to you.

Your complaint is already registered, vide Service Request ID[protected] and it will be resolved within 48 hours from the time Service Request is registered.

We request you to co-operate with us.

Hope you will give us another opportunity to serve you better.

Regards,

Customer Care
Reliance Digital TV
Sir,
Some timeI fill very sorry on your company.Everyone of your customer care Service representative repeats same words that you have written in your explanation.And i think you will have words of reg ration for all customers who are like me.You have only words of reg ration bur in service you are zero.As I have paid money 21, Feb. 2016, but by giving odd reasons you slips from solving my problem.Today 13 days are passed after paying Rs.240/- as recharge amount, but I have not seen your single channel, I mean my connection is yet not started.I tell u that you put yourself in my position an then think.You will also scold service provider.This is shame on the Reliance Digital, ultimately it comes on employee only, cause you are the only care taking persons.persons. Ambani is only investor actually you are running company.If your service is poor like this, then company's future will be black.and simultaneously for employees also, this is my philosophy.but it is naked fact .Any way, I have already one DTH connection of GTPL and this is my 2nd one connection.connection. Rs. 240/-is not a big amount, but company must have value of a single penny of every costumer, that is prestige of a good company.Today I will scold you and to your company and leave the connection and take another company's connection.This is not my loss it is company;s loss.I am sure I will prevent at-least 10 to 15 customers from taking your connections and if it multiplies then ??????.
Lastly, I have heard that my balance is now Rs.150/-ony. Whith out any connection or channel display my amount is reduced to Rs.150/-I think Anil Ambani is collecting money in this manner, if so then shame on the Company.
I am not a bagger, I a genuine customer and well studied man, this is open cheating.My fight will remain as it is, till I get justice.
Now company.s representatives are pressing me to take one year recharge connection and said they can restart it if I am agreed on this condition.This is open Black mailing.I have recorded their voice and it will be puted before u any time.
Thanks
MYP
Sir,
Reliance Digital is a big cheater company I advice not to go for its connection
Dear Mohmed,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

company has not repair my dish and cut my balance

I was given the complain on 07/09/2014 Company has not been solved my coplain today My complain number is[protected]

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