Rentomojo — Sent query to end my subscription on 20 Nov still charged rent till 6 Dec

Website:rentomojo.com

I had rented a table and chair from them for 14. & 13 months respectively. I knew that the commitment is about to end so I went to the app and raised a query stating please share the end date of subscription and I would like to end it now so that no extra charges are levied.
There was no reply and they charged me rent for entire Nov month. I finally googled how to raise closure request after seeing process on google and they charged me for 6 days in Dec as well.
Upon escalation they said we are no longer seeing general queries you should have raised it again from other sources.
I even as a goodwill agreed to pay rent Till 30 Nov but Sunit from their team is adamant that il have to pay or they will deduct from my deposit forcefully
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