Reserve Bank of India [RBI] Complaints & Reviews

Address: Pune, Maharashtra, 410506

Sir,
I am a resident Indian & had my notes(old 500 & 1000) deposited in bank before the deadline of 30th dec'2016. But found another Rs.2000 lying in my wife's old purse after the deadline.
Can you please allow me to deposit the same in bank, & if yes what will be the procedure.
This is the repeated mail to you as I have not recieved any reply to my earlier mail.
Plz. guide me in this regard.
Thanks.

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Address: Bhiwani, Haryana, 127306

Today at 2:40 PM i have got a unknown number ([protected]) call. He told me that my account is blocked and can be activated usingis any ATM card as guarantee . i asked him about his identity. He told me.i m calling from RBI Head office mumbai. your account is locked. if you want to reopen this account than please give me some question answer.i said ok. Then He is Asked me about atm card information like . card number, Validity Date, and Bank name, cvv number.Etc. I know This is a fraud call.
Kindly do the needful and intimate me.

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Address: 421306

Website: Reserve Bank of India

Dear Sir / Madam,

This is with regards to exchange of Old currency. when I called up at RBI customer care regarding the exchange of old currency notes I was replied that there is no provision for local citizen to exchange the old currency notes, only NRI can exchange the same up to 31st March 2017.

And the way RBI Customer Care Representative talked with is also very Rude and Impolite. Hence would request you intervene in the issue.

Would request you to help us with exchange of old currency notes and also expect RBI customer care representative to talk in polite manner.

Regards,

Pushpendra Singh

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I am extremely unhappy about no arrangements been made for OCI s to exchange their old Rs 1000/500 notes. This is unacceptable and totally unfair. I need the government to address this issue with urgency to include persons from abroad with OCI. I refuse to be out of pocket just because I have these notes which were to be for payment of my hotel accommodation, but now I had to make alternative arrangement as my notes are not acceptable. Please address with urgency.

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Address: 110047

Website: www.hdfcbank.com

Dear Sir,

Hope You will take immediate Action. My name is Jitendra Kumar Shah and I am the customer of hdfc bank
This is inform to you that, date 22/2/2017 in morning on 9:10 Am I was going to withdraw money from (Corporation Bank ATM ) ATM but unable to withdrawn due to balance not available in that ATM, after checking other (Union Bank ATM) ATM But again Same issue, Then I was withdrawn money from another bank ATM(HDFC) amount was 2000 from Aya Nagar and I got confirmation message after withdrawing the amount.

BUT PROBLEM STARTED
After some time ( on 09.11.09 am) I got the message of withdrawn Rs 4000 from (Corporation Bank ATM) and 10, 000 from (Union Bank ATM) and 2000 (HDFC ATM this is correct and rest I have not withdrawn)
And I checked the balance it was Rs.33890.10 Rs before and it straight showing Rs 17890.10. I suspect this as a mis-transactions from the bank side or due to any security failure of the HDFC Bank.

I have complained to the bank and blocked all my cards and accounts and they provided me a complaint
Reference ID - MUMC[protected] and I have also done FIR.
They told that it will take at-least 15 days for the investigation,
I strongly believe that it happens due to their very poor Security of Atm and online banking services only. Please help me.

My Account Details are:
• Name: Jitendra Kumar Shah
• Account No: [protected]
• Customer ID:46358054

• Type of Account: Savings (Salary Account)
Mobile No- [protected]

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Address: Mumbai City, Maharashtra

Website: RBI.co.in

Hi RBI Manager sir,
I have complained about that I went United Kingdom with my husband for working visa and I kept some my money in Bangalore house in my almirahs during this period government did demonetisations, but that time I was not here I came India 3rd January 2017 . Now I am not able to exchange my note . It was my genuine money . I talked to RBI customer care they also told me there is no provisions to exchange note . But sir it is my money now became just paper . No sir please make any rule or provision for this type of case .please

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Address: Mumbai City, Maharashtra, 400067

I got a call on 28.03.2017, from an unknown number [protected] claiming that he is from ICICI Bank credit card department saying that my card has 5400 reward points which is equivalent to the same amount and can be redeemed. he gave me my card details like card number, expiry and started telling me that he would switch me onto an IVR line which is secure and asked me to type in my CVV number. I refused to do so but I think this is a fraud. Please take some action to stop this.

Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Mar 24, 2017

Vijayababu1986's response Kindly take action to bus conductors

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[email protected]

from Bengaluru, Karnataka

Mar 29, 2017

This message I received
your mobile no has got rs 3.5 crore from the RBI compensation fund. To get fund send name, mobile no, add, age, job, I'd, bank details to [protected]@rbi-org.net
Pl look into the matter and see who is doing this fraud

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V

Vijayababu1986

from Chennai, Tamil Nadu

Mar 30, 2017

This is vijayababu from chennai. Now i travelling in bus. Here most of the bus conductors not accept 10 rupees coins. What will do? Govt bus services also didn.t get 10 rupees. Give me a solution for this issue.

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Address: 380007

Website: Sbicard.com

WARNING MAIL

To,
Sbi card,
24th march, 2017

I have sbi card numbered [protected], and I have a balance in my Sbi Card A/c is Credit 59881 So inform you to this amount (59881/-) will return to my SBI SAVING A/C :- [protected], Narayan Nagar branch, named as Dhvanil shah IFSC CODE(SBIN0003804)

This is the last mail I wrote to sbi card, I will wait till 28th march.After 28th march I will close my all sbi card and which will not good of you.

Thank you

Dhvanil shah
+91- [protected]

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PrasadCh

from Hyderabad, Telangana

Mar 28, 2017

Banks are not maintaining sufficient cash in their ATMs, which is causing most inconvenience to all the customers - even after Central Government of India lifted off the withdrawal limit. They are unable to withdraw the required amount at a time from Banks by visiting personally due to insufficient funds. Immediate action requested

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Address: 241001

Website: www.pnb.co.in

Hi,

Being a senior citizen, after visiting branch several times and calling more than 50 times in last around three months, I am still waiting for my money which was PNB ATM (MG Marg Road ATM) fault.

Customer Care Responses-

First complaint (A[protected]

1) EJ has been found successful and after asking why and how it is successful?
2) They asked me to visit branch and watch CCTV footage
3) Complaint gets closed without informing me.

Second complaint written (A[protected]

1) Watched CCTV footage where we could see ATM fault clearly
2) Executive told me to ask manager to send that CCTV footage
3) Complaint gets closed again without information.. saying "Duplicate Complaint"

Branch Responses-

Branch Visit for CCTV footage-

1) Branch manager showed footage
2) Footage shows ATM fault
3) Manager sent that footage to Head Office
4) Asked me to get in touch with Customer Care

Issues:

1) Now again after customer care they asked to ask your branch what is the resolution of that issue?

2) And after visiting branch Manager asked me to wait for the money?

3) And I am waiting for that money from around 3 months now?

To RBI-

Dear Sir,

I had also lodged a complaint in your portal today.

Complaint Number: [protected]

Hoping a resolution from you now with proper claim and my money, It would be really helpful if you please do the needful and take strict action against them so that they-

1) Could not make fool of customer
2) Give proper information and support, also understand customer is important
3) Take actions against their faults, not just play "Passing the ball" game

Thank You.

Kindly contact my son Vikas Agarwal ([protected]) in this regard.

Thanks,
Pankaj Agarwal

Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

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Ponnachen Thomas

from Delhi, Delhi

Mar 28, 2017

I have been informed by the shyamlal CSD Traders in Sadar Bazar, Delhi cantt that a charge of 2% will be extra for the transaction through debit card.

And that notice of 2% extra charges is in the receiption. Could you confirm me whether customer should give that 2 % charges or not ?

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Address: 501141

Website: andhrabank

@UrjitPatelRBI @UrjitPatelRBI
Sir being frustrated with the bank(ANDHRA BANK) response toward my complaint registered towards accno:[protected] I have registered for the deduction of my balance 6051rupees for a failed transaction, it has been many three days as said by them postponing the things from march 5 to till now, as a college student it is difficult for anyone with such an amount, as it can be used for three months by us.please issue strict instructions for the banks to give the complaint status within the specific time, if for getting two thousand fake note from ATM a case can be filed then for deducting my amount and not getting the proper response is also an offence .

Please try to implement strict rules to them as indirectly deducting amount is as a theft made by bank itself.

+1 photos

Nov 25, 2018

Complaint marked as Resolved

Bank itself responded though the response was late but the isse is resolved

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Address: Rajkot, Gujarat, 360002

Dear Sir,

It is very sad to know that Indian Residence who could not deposit old notes by 30th December, 2016 could not exchange them till 31st March and the window is only for the ones who were outside India.

In my case, my late father had kept some saving amount in between cloths in wardrobe which was not known to any of the family members including my mother. And during the wardrobe clean up my mother yesterday came across an amount of Rs. 46000/- which was kept by my father before his death in August.2016.

Now the hard earned money and saving of my father would be complete waste and peace of paper as RBI has not allowed the Indian Residence to deposit old notes after 30th December.

This is my complaint against RBI and its strategies and policies of not allowing to exchange or deposit old notes which are genuinely left to be deposited by people like us.

Thanking you.
Mehul K. Patel
Advocate
[protected]

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Address: Mumbai City, Maharashtra, 400050

Dear Sir / Madam

On the 12th January 2017, visited the RBI brand in Fort, Mumbai. The reason for my trip that was day was to ensure that all old indian currency I had in my possession would be deposited into my account.

I submitted a total of Rs 25, 000 INR (denomination of 25 x1000 notes). At the point of the deposit the cashier advised me that the deposit would be reflected into my account by no later then 4 weeks of receipt.

It has been 6 weeks since making the initial deposit of Rs25, 000, however there is no reflection of this currency into my own account.

I understand that you must be facing a huge volume of requests at this point, however I find this service and process to inadequate.

I would very much appreciate a swift reply and processing of this deposit.
Deposit details: 317 / 12.01.17

Warm regards
Anjli Vyas

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Address: Mumbai City, Maharashtra, 31794

Dear sir.
I visited india on 2nd feb at mumbai with my family and i hed 17000.00 Ruppes in 500 rupees bill next day i been to RBI office at fort . and diposit 34 bill of 500 ruppes .and RBI agent gave me recipt and told me its gone be diposit in my city bank branch at Baroda . but up to today its not diposited in my account so please let me know hoe more long i have to wait for it

Thank you
Ramesh Amin

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vnparuchuri

from Bhongir, Telangana

Mar 27, 2017

Deare sir,
I am P .Veankata Narasaiah. I was out of country from September 12th to January 26th 2017. I deposited my SBNs worth 39500/ (69 notes of 500/ and 5 notes of 1000/) at Chennai RBI with tender receipt no. CHE008776 on 8-3-2017. They were not credited into my bank account. Please look into the matter.
Thanking you
P.Venkata Narasaiah.

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P

prakash gera

from Lucknow, Uttar Pradesh

Mar 28, 2017

Respected sir,
I had received 20000 rs in the form of 10 rs. Coins which i want to deposit in my account but bank don't accept it.

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T

tkjagannath

from Bengaluru, Karnataka

Oct 25, 2017

I deposited 30500 on my return from abroad at RBI Chennai receipt no CHE 007258.
It is 8 months I have not received the money.
Even complaint with the HON PM has no impact
TKJagannathan

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Address: Palakkad, Kerala, 678557

Sir / madam,
i have receive an mail from " rbi unit .mail [protected]@yahoo.com
in this mail "4 crore 7 lakh rupees will transfered to my account and they asking my my a/c no, bank name, and other details also ...
now what i want do that mail...
please help me ..
please reply ... i want to attache an mail how to do that, , to you

if that mail is true or not from the rbi

Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Mar 25, 2017

Updated by mansur manju Sir,
I have a mail received from a email id - [protected]@gmail.com .
the message is...

"According to your file record; your payment is categorized as: Contract type: Lottery/inheritance/Undelivered Lottery fund From World Bank.
The Reserve Bank of India New (RBI) Governor, Dr Urjit Patel and Ban Kin-moon Secretary-General of the United Nations met with the Tax Committee on Finance RBI Mumbai/Delhi branch. Regarding unclaimed funds, which have been due for a long run, At the end of the meeting (RBI) Governor, Dr Urjit Patel mandate all unclaimed funds to be released back to the beneficiary, stating that it is an unfair practice to withhold funds for government basket for one reason or the other for tax
accumulations. Therefore, we are writing this email to inform you that (4Crore 98LAKHS INDIA RUPEES) will be release to you in your name, as it was committed by new (RBI) Governor.

To credit your account immediately you will have to send copy of your Pan/Voter card, and one picture of your passport size for file record, This is according to law assigned and the security covering your fund from the source The assigned transfer department don’t have any right to DEDUCT from your fund because it’s made to reach your account in complete Value. We decline for 5 working days after date of receiving this mail.

Also reconfirm your details- for crediting. Please you are advised to fill the form below and send it immediately to our transfer department through email below for

verification and prompt collection. Contact Transfer Manager in charges of foreign exchange Transfer department Contact Person: MRS. SONIA SHARMA

FILL THE VERIFICATION FORM BELOW FOR PROMPT COLLECTION OF YOUR FUND.
1. Full Names:2. Residential Address:3. Mobile Number:4. Occupation:
5. Sex:6. Age:7. Country:8. Marital Status:9. Passport Size Photo: / Scan Copy ID Proof10. E-mail id:11. Bank Name12. A/c No:
13. A/c Holders Name:14. Bank Branch:15. Bank Swift or Ifsc code
NOTE: (4CROER 98LAKHS INDIA RUPEES) will be transfer directly to your Bank Account immediately we receive your filled details. Also be informed that theassigned British representative to supervise the transfer of your fund from the Reserve Bank is in the person of: (BRITISH DIPLOMAT/WORLD BANK) MR KEN MORRIS. He will supervise the transfer and all the documents will be sent to you by courier immediately the transfer of your fund is completed to your bank account "

if that mail is true or not?
i'm so scared, i'm not reply to that mail.. what i want do that mail?
kindly reguest to him
please take appropriate action against that man

thank you

Mar 25, 2017

Updated by mansur manju response pls

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V

Virendra Kumar Baghel

from Mohali, Punjab

Mar 27, 2017

Respected sir please find the attachment and do the needful.
Thanks & Regards
Virendra
Mathura

I complaining about an mail from unitrbi84721@yahoo.com " - Comment #2688946 - Image #0

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Address: Lucknow, Uttar Pradesh, 226012

Hi,
I jst got a call from this no.-[protected].
N the name was showing on true caller is SABIRAN KHAN, he is asking for my bank detail n saying me that I m calling from "RBI HEAD BRANCH MUMBAI",

I told him that why I m giving you my bank details he said me I got a ATM card of yours...I m asking which bank card is this...He said ..in which bank u have account..I told him u r a fraud thn he start miss behaving with me...
So guys i[censored] have any such kind of action against of this guy...So please do.

Thanks n regards
NAYANSI ROY
LUCKNOW

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Address: 628617

Website: www.paytm.co.in

I book a bus ticket in Paytm on 15 the march
Bus operator call me and say bus is break down and the amount is refund with in 24 hour
But I am not get only 120 rs cash back only
Balance amount is not cridited.
I complaint to Paytm 2 times but I am not getting any proper refund.
Pls help me to compliant this on RBI or take it as compliant to take proper action.

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J

jatin dua ji

from Gurgaon, Haryana

Mar 27, 2017

Received call on 21st march 2017 at 9:48AM From [protected] kindly stop such nonsense

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S

shah palakbhai

from Delhi, Delhi

Mar 27, 2017

I have old 10 notes only, so please guide me step by step to deposit old 500 & 1000 notes, i am stay at small village at Gujarat so please help me

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Address: East Godavari, Andhra Pradesh, 533101

Sir, it is come to my observation some private and national banks and chit fund companies are accepting PAN card as signature proof .so that some intelligent and fraud people are miss using the documents of govt employees to get loans and other security purpose. please look into this matter. my suggestion is along with PAN, bio metric system should fallowed and also hard copy shall contain thump impression . Other wise the best security system shall be implemented to avoid miss use of documentation. so many practice the signature of the individuals for their credit to get benefits.
please follow some security rules : which can be implemented by all the organization which deal with financial matters and land documentation in strict manner.
thanking sir,
K.johnson

Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Mar 24, 2017

Updated by Johnson Kannepamula and also credit/debit card password shall be replace with bio metric system by all banks(ATM) .so that miss use of ATM password can be avoid . no need to manufacture ATM cards .Just like mobile phone at ATM type the account number and bio metric system instead of password.

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Hi Sir,

I m an NRI who has submitted old Sbns amounted Rs25000 to Reserve bank of India, New Delhi on 3/03/2017. Since account details I had submitted was for NRE account they adviced me to open an NRO account and send details to them by mail, which I had done on 10/3/2017(to [protected]@rbi.org.in).

But till date money is not credited to my account. I have tried to contact them in mail and phone but no response. Telephone line is always busy and there is no acknowledgement to the mail.

Attaching the advice form I got while submitting the Sbns and account detail I had submitted for your reference.

Regards,
Santhosh Kumar JC

+2 photos

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VishalJ1008

from Aurangabad, Maharashtra

Mar 27, 2017

My dad got a call from [protected] this no. Asking for atm card details when he gave him details he asked for otp my dad realized about fraud call he refused to give otp then cheater started abusing him. He was from up/bihar side, as he was talking in that tone.

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P

Prasoon Khare

Mar 27, 2017

Hi Team,

today i have visited SBI WTC kharadi branch Pune for Jan Dhan account opeing for my one of my relative SBI Branch manager has updated me Jaan Dhan account opening on hold .

Please let me know if this is the case and suggest how to open the jaan dhan account.

Regards,
Prasoon khare
[protected]

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R

Radhakrishanan Kannappan

from Chennai, Tamil Nadu

Mar 27, 2017

I want to know the status of the Tender Receipt No. CHE 005634 dated 16.02.2017

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Address: 841501

Website: [email protected]

Sir/madam,
I am account holder of bank of india, sasamusa ifsc code-bkid0005778. From this branch there are lots of people who have lost their money, this money is deducted from my account without my permission.
Details of this transactions are as follows:-
Bdipg/ib[protected]/mpesa-rs15000
Bdipg/ib[protected]/mmpl-rs 5000
Bdipg/ib[protected]/ideamoney-rs 5000
Bdipg/ib[protected]/mpesa-rs 5000
Bdipg/ib[protected]/ideamoney-rs 5000
Bdipg/ib[protected]/ideamoney-rs 100
Bdipg/ib[protected]/iciciprepa-rs 800

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Address: Chennai, Tamil Nadu, 600 001

Website: [email protected]

Hello, I returned from abroad on 12.01.17 . Based on the instruction given by RBI, I returned Rs.24, 000/- ( 28xRs.500, 10xRs.1000) to RBI, Chennai, after filling the necessary form and providing the documents on 03.02.17. (Reference of Tender Receipt. No. CHE003565 dt. 03.02.17) had been sent to RBI . They advised your money will be sent to your Submitted account details with in 30 days, but It is more than 6 weeks till the money has not been credited into my savings bank a/c.Request to credit the amount immediately and inform me the action taken.

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Shirin Azar

Mar 24, 2017

I have received mail about lottery from RBI new Delhi 4.5 crores please check the status and revert back it's true or fake how the peoples doing this kind of fraud job if am alert in this fake mail otherwise some uneducated peoples what they can do so please do take necessary action otherwise it will be continuous

Reserve Bank of India [RBI] Complaints & Reviews

File a complaint to Reserve Bank of India [RBI]

Reserve Bank of India [RBI] reviews & complaints page 136

Exchange of old Rs.500 & 1000 notes.

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Fraud call regarding ATM details.

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Exchange of old Currency Notes from RBI

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Demonetisation

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Fraud --lost 14000---debit card ---personal

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Old currency note

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Fraud call for CVV of ICICI Credit card

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Credit refund

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Waiting for resolution of earlier complaint (201617011002349)

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Andhra bank

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Non acceptance of Old Notes After 30th December

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Reserve Bank of India Cash deposit not reflected into account

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Money is not deposited in my account

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I complaining about an mail from [email protected] "

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ATM details

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How can I complaint Paytm to rbi

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Prevention of fraud in face and forgery documentation

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Sbn Submitted -amount not credited into my account

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Money is deducted from my account without my permission by bank personnel

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Tender of specified bank notes (Amount not received)

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