Reserve Bank of India [RBI] Complaints & Reviews

Dear Sir,

On the RBI website, On the FAQ(Frequently asked question) section under Withdrawal of Legal Tender Character of the old Bank Notes in the denominations of ₹ 500/- and ₹ 1000/- (Updated as on December 13, 2016),
For question number 10, It has mentioned that “a person can go to a branch of any other bank where you are not maintaining an account, you will have to furnish valid identity proof and bank account details required for electronic fund transfer to your account”
“10. Should I go to bank personally for deposit or can I send the notes through my representative?
Personal visit to the branch is preferable. In case it is not possible for you to visit the branch you may send your representative with an express mandate i.e. a written authorisation. The representative should produce authority letter and his / her valid identity proof while tendering the notes.
In case you want to go to a branch of any other bank where you are not maintaining an account, you will have to furnish valid identity proof and bank account details required for electronic fund transfer to your account.”
Incidence dated[protected]
My response: I approached to State Bank of Mysore, IIM CAMPUS, BANNERGHATTA ROAD, BANGALORE 560076(IFSC code: SBMY0040803) and told the branch manager that I have to deposit one old 500 note to my HDFC Bank account.

Branch Manager Response: Then the response of the manger was that you have to deposit in your bank i.e. HDFC bank only.

My response: But the RBI guideline says that “In case you want to go to a branch of any other bank where you are not maintaining an account, you will have to furnish valid identity proof and bank account details required for electronic fund transfer to your account”.

Branch Manager Response: That guideline was till 30th Nov 2016 and after that you have to deposit money only in your bank.

My response: But that section was last updated on 13th Dec 2016 and carrying this response.

Branch Manager Response: That guideline was till 30th Nov 2016 and after that you have to deposit money only in your bank.

Ultimately, I have to visit an HDFC Bank and had to deposit the old notes. I request to the RBI that Kindly either change the FAQ section if there is any change in response to Q. No. 10 or take necessary action against
State Bank of Mysore, IIM CAMPUS, BANNERGHATTA ROAD, BANGALORE 560076(IFSC code: SBMY0040803). If the information provided by Bank manager is incorrect, then my view is if some bank can provide incorrect information to a graduate student like me then I can surely estimate that how the other poor and uneducated people affected by this kind of response from bank.

Thanks & Regards
Kunal Kejriwal
+91-[protected]

Hi,

I wanted to purchase a Hero Scooty and I visited few of the showrooms in Faridabad. Sehgal Hero Motors is one of them. All of those Merchants are charging 2% extra on Credit/Debit card transaction which demotivates us to do the cashless transaction.

I would request you to take strict action against them so that this can be stopped and we move further towards cash-less transactions.

Our building has a current a/c in co-op bank named as 'The Navanagar co op bank' in the city of jamnagar, Gujarat.
We have an a/c at main branch, hirji mistry road. Today I went to their other brance saru section road ( P N Mary) for withdrawal so that we can manage day to day expenses. But manager at saru section branch refuse to give me our own money and informed that I am not a customer to that branch while they are already connected to inter branch.
This is highly unprofessional and unpardonable.
Plz do the needful and advice them what is the rule.
Purvesh Mehta
G tower owners association.

Dear Sir,
In the of 20/12/2016 my account name is Ramya N, My account number [protected], Sir As i gave the cheque in the state bank of India at the branch Palladam in Tamil Nadu. the branch manager said what that this is not your home branch, So you go to your home branch and you give your cheque and will get money. i am disappointed. she said about the cheque will not eligible all branches. the circular is given about check on RBI rules. whether rules is given from RBI are not.

Not accepted 10 rupees coin at toll plaza khandela - ringus toll booth sikar Rajasthan I complained. on Raj jansampark no action. Raj jansprak customer care said this is not a right place to complain because it is central government issue or reserve bank issue so you should complain to bank or reserve bank. Please do some action regarding this coin because this money is going to be useless for us no one one accept even a small seller. Please do some action for this toll plaza. I send the toll plaza slip.

We have deposited 3 chq of same branch, out of 3, 2 chq cleared, one chq returned, reason is other reason: connective failure. Our bank say it is drawee bank mistake.same chq represents. Today chq. returned with reason only other reason. Bank customer care don't know meaning of connactivy failure or other reason. Why should we bare all this failure. Bank should panaliz ed for same.Bank should penalized for every mistake they make.as we are charged by every mistake.as there is law for same or not?

Dear sir, date :[protected]

I m H R Nagabhushan having account in canara bank town hall branch. I have deposited the salary cheque on 11/12/2016 in Mahalakshmi layout branch but the cheque is not yet credited. MY ACCOUNT NO IS[protected].
Since 3 yrs the account has not been updated as I was out of station I could not access my ATM. My ATM card is active and the no is [protected].
Plz do the need full .

Dear Sir,

This is w.r.t the demonetization process of Bank. I am writing this mail to support my country on this Big move and understand the profit and consequences of this big move. I want to clear that I do not have any personal issue with any one involved in the process.

This mail is to inform you about malpractice done in demonetization process in Yes Bank Ltd Jabalpur Branch by some of the branch officials.

Request you to kindly organize Camera audit for date ranging between 09.11.2016 to 18.11.2016 the entire big and wrong transactions are held in this time only.

I also urge you to maintain the confidentiality for this mail because if any thing persist wrong than I will be the sole who will be suffering along with my Family.

Thanks and Best Regards,
Jitendra Sahu
Responsible Indian

Sir currently i am working in saudi arabia i have no time to change my money indian currency 19000 in 500s and 1000s. I am staying with family we are four members
Because of my job i couldnt change my currency? Why don't the govt has to open exchange centers in abroad?

Or pls allow us to change our currencies up to next year till march2017
Especially for nris

માનનીય શ્રી રીઝવ બેંક મેનજર શ્રી બાબત એચડીએફસી બેંક દ્વારા ભારત સરકાર દ્વારા માન્ય રૂ ૧૦ ના સિક્કા ચલણમાં હોયા છતાબેંક ભરણા માં સ્વકારાતા નથી. એચડીએફસી બેંકની શાખા નંબર 00 ૧૭૧પ ચિત્રા શાખા દ્વારા રીઝવ બેંક ના નિયમ હોવા છતા સ્વાકારા તા નથી રીઝવ બેંક ના નિયમ તથા બેંક દ્વારા જારી કરાયેલ ચલણ ને ગેરમાન્ય કરે છે તો બેકના ગ્રાહક તરીકે મારી ફરીયાદ નો નિકાલ કરવા વિનત તથા બેંક દ્વરા યોગ્ય પગલા લેવામાં આવે તેવી વિનતી.

Respected Sir/ Madam, I was taken a vehicle loan from axis Bank (Mamba Finance Mulund) & my two installments was bounced after that one person was came Name Mr. Bhosale was seized my vehicle & told please come to our office & collect it after payment but in the past their is no information about the procedure, . So kindly help me as per your norms, ,
Regards
Ashok Singh
[protected]

I paid Rs 251/= on 22-Nov-16 through net banking to recharge my Idea mobile No - [protected].
I contacted to Customer care Idea many times & they told me that they have not received the money & also informed that my amount will be returned to me after one week.
I contacted to Customer Care IDBI Bank & Idea many times but I have not received back the amount in my account till date.
Please arrange to do the needful & return Rs 251/= in my account.

Just now i have received a mail from rbi. [protected]@outlook.com giving me another female address name mrs pooja gandhi and her fake email id [protected]@outlook.com saying she is the head of transfer department, and asking me to send my bank account number along with aadhar card and pan card copy so that they can transfer unclaimed money into my account. Please look into the matter and get this culprits behiind bars before they can lure innocents like me, thankyou sir.

Iam one of the HDFC bank customer, i give my id proof for old currency exchange on 11th november,

Two week later i send bank and say 5 copy of my in proof

I asked manage he told me this is RBI process

7th dec i went to bank & i asked staff in this issue & i had very shaking news on this issue

Erode HDFC BANK Branch Manage Mr.Shankarnarayanan & PB Authoriser Mr. Murali bouth are exchange black money of 1.5 Cr. to benefit customer is sathik construction they give commission of 15% of value to share for both person .

I send complaints to bank top management but no action on this issue, so i placed this complaints

This is true news, please take necessary action

Today morning i have got a unknown number ([protected]) call. He is asking me. Are you using any ATM card?. i am saying Yes. but Who are you? He is told me.i m calling from RBI Head office mumbai Kurla office . your ATM card is lock. if you want to reopen this card than. please give me some question answer.i m say yes. Then He is Asking me about atm card information like . card number, Validity Date, and Bank name, cvv number.Etc. I know This is a fraud call and after i say tum ko koi kam nahi hai kya ? then he will be started taking very Bad word in chief feeling...

i request you find them & give two slap from my side...

Sir my name hardeep Singh my salery account in corporation bank najafgarh new delhi 110043 may 3 days ki chutti le ke line may laga or jab number ane Wala hota to where cash nahi he I am frustrated my account no is 1689 I have use many transaction are cash less but some cash in emergency like sabji and other branch code 888 hardeep Singh s/o dharmvir Singh address .rz-170, x- block new Roshan Pura najafgarh new delhi 43

1) At the inception of the loan proposal I had opted for FLOATING RATE of interest not the fixed.
If you will refer my loan application point no. 4 with star mark, which clearly indicate that I had opted for floating rate. In the circumstances the statements so produced by you are erroneous.

2) Please refer SBBJ mail dated 8th June 2016 Branch Manager has provided me Annexure B for change of interest rate and AGM letter dated 1st July 2016 I had received Annexure II only on 9th July 2016. Both Annexure B and Annexure II are contradictory. SBBJ changed the interest rate only after they taken signature on Annexure B and Cheque Amounting Rs. 18, 006/- and deduction of Amount from SBJJ account Rs. 806 for one time switchover. This is self-explanatory and proves that the SBJJ is cheating and misguiding to me. I had already reserved the rights for financial loses.

3) As per your letter dated 1st July 2016 you have asked me to confirm Annexure II. In the event when If I have opted for FLOATING RATE of interest, the question of Annexure II does not arise.

4) In my previous correspondences I had asked the details which I reproduced as under
a. All Dates
b. EMI amount deducted date
c. Principle amounts for each EMI
d. Interest amounts for each EMI
e. Insurance amounts
f. SBBJ applied interest rate Interest Rates levied by SBBJ
g. Correct Exact interest rate for each EMI
h. All Calculation details
Irrespective of various follow up you have totally failed to provide the details asked for. In the circumstances the statements dated 5th July 2016 are not only incorrect but and are not acceptable to me

5) As observed from the stamen given by your office my deduction by way of cheques (initially) and ECS is Rs. 34290/- as per the Arrangement Letter (point no. 5) the same should Rs. 33192/-. Your statement does not take into consideration the said difference. Please explain in detail.

6) The content in your statement does not reflect the net deduction/repayment of principal amount which inordinately impose much finical burden to me as the borrower.

7) The home loan certificate given by the bank indicates the wrong reimbursement of principal amount. Hence you are requested to explain all the relevant calculation for the entire loan tenure in detail.

8) Over & above the said grievance, it seems that I have been deprived to the banking policies of the interest rate discount under two heading viz. ladies and young borrower. Please apply the same to my case & correct the same for my home loan.

8) In the circumstances, you are once again requested to fulfill my all requirements in the correct manner which will be self-explanatory to clarify all my doubts/queries.
You are requested to do the need full on and needful on or before 13th June 2016 failing which I will be complied to deal with the mater as per the procedure. Kindly follow the ethics.

I once again request your good selves to look into the matter personally & settle the grievances by refunding the excessive amount wrongly recovered from me with the reasonable 18% compound interest (as applied by the bank) on the accrued amount till the realization of the payment at the earliest; failing which I may be compelled to initiate appropriate action for the same alongwith compensation for the time lapse & mental harassment.
Please treat the matter expeditiously under intimation to me.

Dear Sir, my Mother account in SGB BANK RAJKOT(Gujarat)
RBI allowed any bank holder withdrawal 24, 000 thousands in a week but whole day stay in line banks give only 2000 withdrawal per people face so many problem. So stop all work .Bank manager give extra money in our releted people only. manager ans to people no cash our bank pls so ans in my complain

Dear Sir/Madam,

I got an email from some private (fraud) organisation this morning, stating that they need my details like PAN card, Voter ID & Passport size photo in order to credit some amount (around 4 crores INR) in my account, which I want to bring to your attention.

Please find attached images and do the needful as early as possible.

Also please confirm me if this was actioned (just for my self-satisfication)

Best regards,
Hari Baskaran

To
The Governer of Reserve Bank of India
Sir
With referecene to the subject cited above my availad personal loan bearing account no 30994708, EMI Rs. 7658/- P.M. of HDFC Bank Sundargarh Branch has not been debited from my SBI Account of SBI, Main Branch Sundargah during Dec.2016. Which need be arbitary action against concerned Bank employee for their lapses.
Your sincerely
Susil Kumar Meher
HDFC Loan Ac 30994708
At/Po-Sundargarh
Maa Banadurga Colony
Ps/Dist-Sundargarh
State-Odisha
Mob[protected]
Pan Card No-BEHPM6278L
Voter ID card No- USB0445049
[protected]@gmail.com