Dear Sir / Madam,
I am making Payment of Rs.15107.00 against Car Policy No.3001/HI[protected]/00/000 ( CHASSIS NO.MALA841CLFM147367)for renewal through the site adityabirlabrokarage.com on 28th December 2016, but after making the Payment (Ref, No.IIN/ICICILoma/[protected]), the site is fail and payment is deducted from my account and due to this reason, Policy is not done.
On 29th December, again we are making a Payment of Rs.15108.00 (Ref.No.VPS/MODI CAR AG/[protected]/0) against the same Policy and I got the Policy, No.3001/HI[protected]/00/000, dt.29.12.2016.
But till date, I am not getting the first Payment Rs.15107.00, which is fail due to the error.
I am following up with Staff of ICICI Bank and Mr.Honey Singh, Manager, Branch -ICICI Bank, 349, Businees Point, Andheri (East), Mumbai . But neither the staff is giving proper answer nor by the Mananger.
Also I am following up with adityabirlainsurance, but they are also not giving proper reply.
Please Help Us.
Manish Waingankar
[protected]
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.